This is from there website:
When we made the decision to postpone FAN EXPO Dallas two months ago, we were optimistic we’d be able to gather in a few weeks from now. Based on the developments globally and in Dallas that COVID-19 continues to present, we’ve made the decision to cancel FAN EXPO Dallas 2020 — it will return May 14 – 16, 2021.
BUT, we have some exciting plans for the Fall show…
Dallas Fan Days is getting a face-lift. The new Dallas Fan Festival will take place from October 16 – 18, 2020 at the Irving Convention Center. We will be making some changes to the show — it will have more to see, more to do and more to experience than ever before. Details will be announced soon. Also, for fans who had purchased tickets for FAN EXPO Dallas 2020, you will receive a special exclusive offer as a thank you for your loyalty. Keep your eyes peeled for an email with the details in the coming weeks.
- Your ticket(s) will be automatically transferred to FAN EXPO Dallas 2021.
- If you would like a refund, you can use the self-serve refund option up until April 30, 2021. You can find details on how to get a refund using this link.
- Special Events will be automatically refunded. You’ll see the credit on your statement soon, depending on your bank. You don’t need to do anything.
- Epic Photo Ops will refund your Photo Ops and Autographs. You do not need to take any action.
read more here: https://www.fanexpodallas.com/en/home.html